Microsoft Office 365 Folder Icon Mac

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Office 365 Email

What is Clutter?

Open Finder, and navigate to the Applications folder. Locate the Office app (such as Microsoft Outlook.app), control-click, and choose Show Package Contents. Navigate into the Contents folder. If a folder named MASReceipt is present, the app was downloaded from the Mac App Store. Microsoft office365 o365 clients outlook web app desktop outlook 2019 2016 for Mac apple mail thunderbird tb mobile devices permissions emails calendars calendaring schedule scheduling performance messages from sender display listing duplicate events recurrence recurring attendees invitation data corruption instance attachments blocked. Open any Microsoft Office application. You can open Microsoft Word, Excel, PowerPoint, or Outlook. To access any of the Office apps on your Mac, click the desktop and click Go in the top menu bar, and then select Applications in the drop-down menu. To learn how to add a Microsoft Office 365 shared mailbox on the native Mail app of an Apple device, scroll down or click here. To learn how to add a Microsoft Office 365 shared mailbox on the Outlook iOS app of an Apple device, scroll down or click here. Native Mail App instructions. Go to Settings Passwords & Accounts. Click Add Account.

Note: Office 2019 is a standalone version and will not get regular updates with new features. Cloud fonts are available to Office 365 subscribers on all platforms and devices. If you have Office 365, you’ll see them in your font list indicated by a cloud and arrow icon. For information on sharing documents from your ITS-supported Office 365 account with non-USC colleagues and others that do not have ITS-supported Office 365 accounts, see the Share a document or folder by inviting people section of Microsoft’s Share documents or folders in Office 365 documentation.

Microsoft has activated the Clutter folder by default in Office 365 accounts. Clutter is based on machine learning and relies on user behavior to identify and remove low-priority emails from the Inbox. For example, if a user consistently does not open messages from a specific sender, messages from that sender will be moved into the Clutter folder automatically. Users can review these messages at any time by opening the Clutter folder.

Unlike the Junk E-Mail folder, which stores spam and obeys the same rules for all account holders, the Clutter folder is for legitimate messages that are considered low-priority based on an individual user’s behavior.

Information about how to train Clutter to filter messages more accurately or to deactivate the feature on your account is available on the Microsoft support site at support.office.com/en-us/article/Use-Clutter-to-sort-low-priority-messages-in-Outlook-7b50c5db-7704-4e55-8a1b-dfc7bf1eafa0.

OneDrive for Business

How do I share documents with non-USC colleagues?

For information on sharing documents from your ITS-supported Office 365 account with non-USC colleagues and others that do not have ITS-supported Office 365 accounts, see the Share a document or folder by inviting people section of Microsoft’s Share documents or folders in Office 365 documentation.

NOTE: External users will need to have a Microsoft account, such as an Outlook.com, Hotmail.com, or XBOX Live account to successfully access the OneDrive for Business files you share with them.

How do I upload documents to OneDrive for Business?

The following Microsoft video will show you how to:

  • Upload one document
  • Upload multiple documents at the same time
  • Create a new document inside the Outlook Web App

Can I edit documents within OneDrive for Business?

You can edit files within OneDrive for Business using the web app versions of Microsoft Office programs, including Word, Excel, PowerPoint, and OneNote. To open a file within OneDrive for Business, click on the file name and choose “Edit Document” and then “Edit in Web App” from the top menu bar. When you share a document with another user, you can choose whether to give that user editing rights. OneDrive for Business will remember the ten most recent versions of edited documents.

Can I edit documents simultaneously with other people?

Using the online version of Microsoft Office, you can also collaborate and work on documents at the same time as your colleagues. See Microsoft’s Use Office Online To Work Together in Office 365 documentation for details.

How do I manage and share documents stored in OneDrive for Business?

For information on appropriately managing your file-sharing settings, see Manage Your File-Sharing Settings in OneDrive for Business.

Microsoft also provides additional documentation on how to manage and share documents. Topics covered include:

What file types can I upload?

You can upload most document file types. For security reasons, you cannot upload applications.

Can I access my OneDrive for Business files directly from my desktop computer or mobile device?

Yes. There are desktop clients for Windows 7, 8, 8.1, and 10 and Mac OS X (10.9 and above). There are also mobile clients for iOS, Android, and Windows mobile. See the links below for additional information and downloads:

Skype for Business

How do I add contacts to Skype for Business?

If you use the built-in IM function of OWA, you will only be able to contact users with ITS-provided O365 accounts. If you wish to contact non-USC colleagues or other commercial Skype account holders, you will need to use the Skype for Business (Windows or Mac) client. See the Microsoft webpage below for information on how to do this.

Accessing Skype for Business

Logging into your Office 365 account through the Outlook Web App (www.usc.edu/office365) automatically signs you into Skype for Business as well. You can access your contacts by clicking the Skype icon in the OWA menu bar:

You can set your status or sign out from the menu shown in the screen shot below. This menu is accessed by clicking your profile picture in the upper right-hand corner of the OWA window.

You may also access Skype for Business through a desktop client on a Windows PC or through a mobile device. See the links below for information on downloading these clients.

Downloading the Skype for Business

Desktop Computers

You can download the latest version of the Skype for Business client for the Windows or the Lync client for the Mac OS X operating systems through the Outlook Web App (www.usc.edu/office365). To download the client from Outlook Web App:

  1. Log in at www.usc.edu/office365.
  2. Click the gear in the upper right-hand corner of the browser window.
  3. From the pull-down menu that appears, select Office 365 settings.
  4. On the Office 365 settings screens, select software.
  5. From the Software menu, choose Skype for Business.
  6. Follow the instructions on this screen to download and install the latest version of the Skype for Business or Lync client available for your operating system.

Mobile Devices

Click the links below while on your mobile device to access the app store and download the Skype for Business client.

iOS

Android

Windows Phone

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Applies to:Office for Mac

This article is for IT administrators and discusses frequently asked questions about the availability of Office from the Mac App Store, and the differences between downloading and distributing Office apps directly from Microsoft.

Starting in January 2019, the following Office applications are available for download from the Mac App Store:

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft OneNote*
  • Microsoft OneDrive*

* These apps were also available from the Mac App Store in previous years.

What version of Office is available from the Mac App Store?

The Office apps available from the Mac App Store provide the latest Current Channel version of Office on the Mac. Word, Excel, PowerPoint, and Outlook require an Office 365 (or Microsoft 365) subscription to activate. OneNote and OneDrive do not require a subscription, but some premium features may require a subscription. All apps are compatible with Office 365 (and Microsoft 365) subscription plans, such as Office 365 E5 or Microsoft 365 Business Premium.

Note

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Some Office 365 (and Microsoft 365) subscriptions don't include access to downloadable Office apps. For example, the Office 365 E1 and Microsoft 365 Business Basic plans. For more information, see Office 365 plans.

Can I use apps from the Mac App Store with my Volume License?

No. Perpetual licenses, such as Office 2019, are not supported with Office apps available from the Mac App Store. The Volume License (VL) Serializer is not compatible with these apps. Attempts to use a perpetual license with Mac App Store apps will cause the apps to enter reduced functionality mode.

How do I deploy Office apps from the Mac App Store to computers in my organization?

You need an enterprise mobility management (EMM) tool that supports either Apple's Volume Purchase Program (VPP), Apple Business Manager, or Apple School Manager. For example, Jamf Pro is compatible with these programs and can be used to deploy Office apps. Office supports managed distribution, which allows your Mobile Device Management (MDM) server to install Office even when the user does not have an Apple ID. Office apps cannot be distributed through redeemable codes.

While a consumer may acquire Office through the Mac App Store as a bundle with a single-click download, IT admins will need to deploy the individual apps.

When deployed through the Mac App Store, does Office behave differently, or provide less functionality?

Word, Excel, PowerPoint, Outlook, and OneNote provide the same end-user functionality regardless of how it is deployed. IT admins have traditionally deployed Office from Microsoft's Content Delivery Network (CDN), but now have the option of deploying from the Mac App Store.

Microsoft Office 365 Folder Icon Macbook

The OneDrive app, when acquired from Microsoft's CDN, offers IT admins more deployment flexibility such as pre-enabling icon overlays and system access. When acquired from the Mac App Store, users will see additional prompts to enable this functionality.

The Office builds available from the Mac App Store are Current Channel builds and are usually updated on a monthly basis. The Office Insider program is not supported through the Mac App Store. If you wish to use Current Channel (Preview) or Beta Channel, you should continue to install Office apps from the Microsoft CDN.

Microsoft Teams and Skype for Business are not available through the Mac App Store and must be deployed from the Microsoft CDN.

How do Office updates occur?

When Office apps are deployed through the Mac App Store, it is the sole responsibility of the App Store to keep those apps up to date. Conversely, apps deployed from Microsoft's CDN are updated through the Microsoft AutoUpdate (MAU) tool. Content caching services in macOS can be used (and is highly recommended) to optimize both the installation and update process of Office apps acquired through the Mac App Store.

The download size of monthly update packages is the same, regardless of whether the CDN or Mac App Store is used for deployment.

Can I convert an existing CDN-based Office installation to Mac App Store?

If a user launches the App Store app on their Mac, they may see that Office apps are available for download even though Office is already installed from Microsoft's CDN. Depending upon the currently installed Office build, and the build available in the Mac App Store, the existing app may or may not get overwritten. For example, if the build of Office currently installed is newer than what is available from the Mac App Store (such as an Insider build), it will not be overwritten if the user chooses to download the Mac App Store build.

There is no automated process for performing a CDN to Mac App Store conversion. Depending on your EMM's capabilities, you may be able to orchestrate the process through a script. The high-level steps for each Mac are as follows:

  • Close all Office apps
  • Remove the Office apps from the /Applications folder
  • Remove the Office entries from the keychain
  • Remove the Office package registrations (pkgutil --forget)
  • Trigger the MDM server to install the Office apps (such as jamf recon)

While CDN-based installations of Office can utilize the bandwidth-optimized suite installer, which is approximately 1.8 GB in size, the total size of the same apps when deployed through the Mac App Store is approximately 4 GB.

How can I tell if an Office app was downloaded from the Mac App Store?

  • Open Finder, and navigate to the Applications folder
  • Locate the Office app (such as Microsoft Outlook.app), control-click, and choose Show Package Contents
  • Navigate into the Contents folder
  • If a folder named _MASReceipt is present, the app was downloaded from the Mac App Store

How do I manage Office policies and preferences with apps downloaded from the Mac App Store?

Word, Excel, PowerPoint, Outlook, and OneNote offer the same policies and preferences as their CDN-based counterparts. IT admins do not need to alter existing Configuration Profiles as the bundle ID for each app is unchanged.

Microsoft Office 2016 Folder Icon Mac

Note

OneNote does use a different bundle ID, and different management controls are available depending on how you obtain the app. For more information, see Deploy and configure the new OneDrive sync client for Mac.

It is highly recommended that IT admins set the OfficeAutoSignIn value to TRUE in the com.microsoft.office preferences domain. For new installations from the Mac App Store, this preference will bypass the first run dialogs that ask users if they wish to purchase a new Office 365 (or Microsoft 365) subscription. This will mitigate calls to the help desk in commercial environments as users can only activate an existing subscription.